Marchex Inc.

Software Development Engineer (Canada)

Remote - Full Time

Marchex has been delivering innovative revenue generation and business optimization solutions for our customers since our founding in 2003, and as a public company since 2004. Marchex harnesses the power of AI and omnichannel conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics, driving operational excellence and revenue acceleration. Marchex enables executive, sales, and marketing teams to optimize customer journey experiences across communications channels. Through our prescriptive analytics solutions, we enable the alignment of enterprise strategy, empowering businesses to increase revenue through informed decision-making and strategic execution. Marchex provides conversational intelligence AI-powered solutions for market-leading companies in leading B2B2C vertical markets, including several of the world’s most innovative and successful brands.

Job Overview
As a Software Development Engineer at Marchex, you will play a vital role in driving innovation and advancement by participating in the design and development of systems and tools that are essential to our clients' daily operations.

Outline of Duties and Responsibilities
  • Utilize Azure cloud-native technologies to design scalable and resilient applications with global reach (e.g. Azure API Management, App Service, Functions, Cosmos DB, SQL, Messaging)
  • Implement, test, and troubleshoot existing applications and APIs
  • Participate in team-based code reviews and contribute to coding standards and development processes
  • Create and maintain high-quality technical documentation for all relevant specifications, systems, and procedures

Experience, Skills and Qualifications
  • Bachelor's degree or advanced degree in computer science, engineering, or related technical field or equivalent professional experience
  • 5+ years of full-time professional software design and development experience
  • Experience with Azure cloud services
  • Experience with the Microservice design pattern, including its benefits and drawbacks
  • Proficient in C# and .NET technologies (.NET 8)
  • Experience with Azure DevOps/GitHub Actions CI/CD platforms
  • Experience with web development SPA frameworks
  • Demonstrated experience with SQL and Cosmos DB
  • Experience with queues, multi-threading, concurrency, eventual consistency and other enterprise level concerns and solutions
  • RESTful service development experience is required
  • Solid understanding of Object-Oriented design, algorithms, data structures, data modeling & optimization
  • Experience in Agile software development like Scrum and Kanban
Working Conditions     
The job conditions for this position are in a standard office setting and may be fully or partially remote.  Employees in this position use PC and phone on an on-going basis throughout the day.  Limited corporate travel may be required to remote offices or other business meetings and events.

Benefits
Marchex is committed the wellbeing of our employees. To ensure that every employee has the support they need Marchex offers a comprehensive benefits package. Some of these benefits may include, but are not limited to: Medical, Dental, Vision insurance; Life & Disability, Employee Assistance Program, Paid Holidays, Generous PTO, and Retirement Savings (401k/ RRSP). The benefits package offered may differ by location.

*Compensation
($114,750- $135,000 CAD)

The compensation range listed above may include base salary and short and/or long-term incentives. Exact compensation may vary based on skills, experience, and location.

Marchex’s commitment to diversity
We value a diverse workplace. Marchex is committed to employing people from diverse backgrounds and we actively demonstrate inclusiveness through fair, equitable and accessible hiring practices. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome candidates who identify as visible minorities, Indigenous people, persons with disabilities, and persons within the LGBTQ+ community. We feel it is important as an organization that all people have access and opportunity to be employed, to be valued and to be respected. Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process. Alternative format available on request.

**Please note that Marchex is unable to provide visa sponsorship at this time.
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