Marchex Inc.

Enterprise Account Executive - Healthcare

Remote - Full Time

Marchex has been delivering innovative revenue generation and business optimization solutions for our customers since our founding in 2003, and as a public company since 2004. Marchex harnesses the power of AI and omnichannel conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics, driving operational excellence and revenue acceleration. Marchex enables executive, sales, and marketing teams to optimize customer journey experiences across communications channels. Through our prescriptive analytics solutions, we enable the alignment of enterprise strategy, empowering businesses to increase revenue through informed decision-making and strategic execution. Marchex provides conversational intelligence AI-powered solutions for market-leading companies in leading B2B2C vertical markets, including several of the world’s most innovative and successful brands.

Job Overview
We are actively seeking a results-driven, motivated, and strategic enterprise "hunter" deeply focused on cultivating net-new business opportunities within the Healthcare vertical specifically focused on Urgent Care, Chiropractic, Physical Therapy and Medical Equipment sub verticals. Your mission is to play a pivotal role in cementing our status as conversational analytics leader by securing high-impact deals and consistently surpassing annual quotas.

Your daily responsibilities include educating the market about the transformative capabilities of Marchex. Your proficiency in accurately forecasting sales activity and revenue achievement is crucial, alongside the commitment to creating satisfied, reference-able customers. To excel in this position, you'll need to possess domain expertise, stay abreast of industry trends, understand the competitive landscape, and be attuned to customer needs. As a high achiever, you'll discover abundant opportunities for growth and have the potential to make a significant impact.

Job Impact
The Enterprise Account Executive role at Marchex is a pivotal position with a direct influence on the success of our organization by driving revenue growth within your vertical. EAEs are entrusted with ensuring client success and strategically expanding revenue by aligning the right suite of products and services with client needs. By intimately understanding the unique requirements of clients, EAEs play a crucial role in shaping and developing products that not only meet current client needs but also pave the way for innovative revenue streams. In essence, they act as hunters, cultivating and nurturing relationships with key stakeholders. This approach not only helps potential clients recognize the transformative impact Marchex can have on their businesses but also enables the delivery of a compelling value proposition that leads to mutual success.

Team                                         
The Enterprise Sales Team is a dynamic, tenured, and results-oriented group of professionals dedicated to driving business growth and fostering lasting client relationships. Comprised of industry experts and sales strategists, our team thrives on the challenge of navigating the complexities of their respected verticals. With a shared commitment to excellence, we leverage our extensive industry knowledge and innovative solutions to deliver value to our enterprise-level clients. Collaborative and forward-thinking, the Enterprise Sales Team at Marchex is at the forefront of driving meaningful conversations, forging partnerships, and unlocking opportunities that shape the future of conversational analytics. Join us in redefining the way businesses connect, engage, and succeed.

Outline of Duties and Responsibilities
  • Maintain a standard of excellence by leading and mastering the intricacies of complex sales cycles, demonstrating an unparalleled understanding of our platform solution. Consistently achieve and surpass assigned quotas. 
  • Effectively communicate the unique value proposition to prospective clients, showcasing how our innovative technology addresses their specific needs and challenges. From initial engagement to contract closure, manage every phase of the sales process with strategic finesse.
  • Establish and cultivate robust relationships with key decision-makers within enterprise-level companies. Act as a trusted advisor, guiding them through a comprehensive evaluation of their requirements. Showcase the tangible and transformative value Marchex brings to their operations, positioning our solutions as indispensable assets in achieving their business objectives.
  • Thrive in a collaborative team environment by fostering exceptional communication and synergy. Contribute to accurate revenue forecasting by providing valuable insights and market intelligence. Act as a conduit for valuable market feedback by gathering insights into industry trends, competitive activities, and client needs.
  • Collaborate with marketing, product development, and customer success teams to share client feedback, align on messaging, and contribute to the continuous improvement of Marchex's products and services. Foster a culture of cross-functional collaboration to drive holistic client success and maintain a competitive edge in the market.
Experience, Skills, and Qualifications
  • 7+ years of full cycle sales experience or relevant vertical experience with a proven track record of consistently exceeding targets, and a history of outstanding performance in every role.
  • Extensive network and domain expertise in healthcare-related verticals, providing valuable industry insights and connections.
  • A comprehensive understanding of the patient journey and intricate standards of HIPAA and PHI compliance.
  • Exceptional communication skills and executive presence, fostering strong relationships with clients and stakeholders.
  • Strong commitment to professional development, staying ahead of industry trends and evolving sales methodologies.
  • Proven ability to consistently close 6 and 7 figure deals, showcasing a deep understanding of complex sales processes.
  • Equipped with comprehensive sales methodology training and experience managing accurate forecasts for strategic planning.
  • Demonstrated commitment to thoughtful and value-added prospecting techniques, identifying and nurturing high-value opportunities.
  • Hands-on experience leading the full sales cycle, from prospecting to closure, including effective presentations to C-level executives.
  • Strong work ethic and sense of commitment, driven by success and a high desire to win.
  • Proficiency in Salesforce and the Microsoft suite of products preferable.
Working Conditions     
The job conditions for this position are in a standard office setting and may be fully or partially remote.  Employees in this position use PC and phone on an on-going basis throughout the day.  Limited corporate travel may be required to remote offices or other business meetings and events.

Benefits
Marchex is committed the wellbeing of our employees. To ensure that every employee has the support they need Marchex offers a comprehensive benefits package. Some of these benefits may include, but are not limited to: Medical, Dental, Vision insurance; Life & Disability, Employee Assistance Program, Paid Holidays, Generous PTO, and Retirement Savings (401k/ RRSP). The benefits package offered may differ by location.

*Compensation
($200,000 - $250,000 USD)

The compensation range listed above may include base salary and short and/or long-term incentives. Exact compensation may vary based on skills, experience, and location.

Marchex’s commitment to diversity
We value a diverse workplace. Marchex is committed to employ people from diverse backgrounds and we actively demonstrate inclusiveness through fair, equitable and accessible hiring practices. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome candidates who identify as visible minorities, Indigenous people, persons with disabilities, and persons within the LGBTQ+ community. We feel it is important as an organization that all people have access and opportunity to be employed, to be valued and to be respected. Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process. Alternative format available on request.

**Please note that Marchex is unable to provide visa sponsorship at this time.
 
Apply: Enterprise Account Executive - Healthcare
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